how to print from mychart

3 min read 15-01-2025

Meta Description: Learn how to easily print medical records, lab results, and other documents from your MyChart account. This comprehensive guide provides step-by-step instructions and troubleshooting tips for various devices and browsers. Access your health information anytime, anywhere, and get the printed copy you need!

Accessing your medical records through MyChart offers incredible convenience. But sometimes, you need a physical copy. This guide will walk you through how to print from MyChart, no matter what device you're using. We'll cover common issues and provide solutions to ensure a smooth printing process.

Understanding Your MyChart System

Before we dive into the printing process, it's crucial to understand that the specific steps might vary slightly depending on your healthcare provider's MyChart implementation. However, the general principles remain the same. Your hospital or clinic likely uses a slightly customized version of MyChart. This means the exact layout and features might differ slightly.

How to Print from MyChart: A Step-by-Step Guide

These instructions provide a general framework. Consult your MyChart system for specific menu options.

1. Log in to Your MyChart Account:

Access your MyChart account through your healthcare provider's website.
Enter your username and password.

2. Navigate to the Document You Want to Print:

Locate the specific document – a lab result, medical record, appointment summary, etc. – that you need to print. This might involve navigating through menus or searching within your medical record.
The location varies depending on your MyChart version. Look for sections like "Medical Records," "Lab Results," "Imaging," or similar labels.

3. Initiate the Print Command:

Once you've found the document, look for a print icon (usually a printer symbol). It's often located at the top or bottom of the document's page.
Some systems might require you to select a "Print" option from a menu.

4. Choose Your Printer and Settings:

A print dialog box will appear.
Select your printer from the list of available devices.
Adjust settings as needed (e.g., number of copies, color/black and white, page range).

5. Click "Print":

Once you've confirmed your settings, click the "Print" button to begin the printing process.

Troubleshooting Common Printing Issues

Issue: The Print Button Isn't Visible

Solution: Check for a three-dot menu or an "Actions" button near the document. The print option might be hidden within a dropdown menu.
Solution: Ensure your browser is updated to the latest version and you have the necessary plugins installed.
Solution: Contact your healthcare provider's IT support for assistance.

Issue: The Document Prints Incorrectly (e.g., cut-off text, blurry image):

Solution: Try changing your printer settings (e.g., scaling, orientation).
Solution: Check your printer's driver for potential issues. Outdated drivers are a common cause of printing problems.
Solution: Print a test page directly from your printer to rule out a printer malfunction.

Issue: MyChart is Not Printing at All:

Solution: Make sure your printer is connected to your computer or network and turned on.
Solution: Verify that your printer has enough ink or toner.
Solution: Check for any error messages on your printer or computer.
Solution: Restart your computer and printer.

Printing from Different Devices

The process remains largely the same across different devices (computers, tablets, smartphones). However, some minor differences exist:

Smartphones/Tablets: You might need to use the browser's print functionality rather than a dedicated MyChart print button. This often involves tapping the three-dot menu (or similar icon) on your browser's toolbar.
Multiple Printers: If you have several printers connected, ensure you select the correct one within the print dialogue box.

Saving Documents Instead of Printing

If you prefer to save the document digitally, most MyChart systems allow you to download the document as a PDF. Look for a download icon or option usually near the print button. This provides a backup copy and enables easy sharing or emailing of your medical records.

Contacting Your Healthcare Provider

If you are still facing difficulties, it's always best to contact your healthcare provider's IT support department or patient services for assistance. They are equipped to resolve specific issues related to your MyChart account and printing capabilities.

Remember, printing from MyChart is generally straightforward. By following these steps and troubleshooting tips, you can easily obtain the physical copies of your medical records whenever you need them.