how to delete thermostat from honeywell app

Daniel Parker

2 min read

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24-01-2025

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Removing a Honeywell thermostat from your app might seem straightforward, but the exact steps depend on which Honeywell app you're using (Total Connect Comfort or the newer Honeywell Home app). This guide covers both, ensuring you can successfully remove your device. Before you begin, ensure your smartphone or tablet is connected to the internet and your thermostat has a stable connection to your Wi-Fi network.

Deleting a Thermostat from the Honeywell Total Connect Comfort App

The Total Connect Comfort app is an older app used by some Honeywell thermostats. If you have this app, follow these steps:

1. Locate the Thermostat: Open the Total Connect Comfort app and navigate to the screen displaying your connected thermostats.

2. Select the Thermostat: Tap on the thermostat you wish to delete.

3. Access Settings: Look for a settings icon (usually a gear or three vertical dots). The location may vary slightly depending on your app version.

4. Find the Removal Option: Within the settings menu, you should find an option to "Remove," "Delete," or something similar. The wording may differ slightly.

5. Confirm Deletion: The app will likely prompt you to confirm your decision. Tap "Yes" or the equivalent to remove the thermostat.

Deleting a Thermostat from the Honeywell Home App

The Honeywell Home app is the newer version. The process is slightly different:

1. Open the App and Find Your Thermostat: Launch the Honeywell Home app and locate the thermostat you want to delete from the main dashboard.

2. Access Thermostat Settings: Tap on the thermostat's tile or image to access its settings.

3. Find the "Remove Device" Option: You'll need to navigate through the thermostat's settings menu. Look for a section labeled "Device Settings," "System Settings," or something similar. Within this, find an option to "Remove Device," "Remove Thermostat," or a similar phrase.

4. Confirm Removal: Once you select the removal option, the app may ask you to confirm. Tap the confirmation button to finish the process.

Troubleshooting Tips

• App Version: Ensure your app is updated to the latest version. Older versions may have different layouts or features.
• Internet Connection: Check your internet connection and your thermostat's Wi-Fi connection. A poor connection can interfere with the process.
• Factory Reset (Last Resort): If you cannot remove the thermostat through the app, you might need to perform a factory reset on the thermostat itself. Consult your thermostat's manual for instructions. This will erase all settings and require you to reconfigure the device.

Why Delete a Thermostat from the App?

You might want to remove a thermostat from your app for several reasons:

• Selling Your Home: Removing the thermostat ensures your privacy and prevents unauthorized access.
• Replacing a Thermostat: Deleting the old thermostat from your app before installing a new one avoids confusion.
• Troubleshooting: Removing and re-adding the thermostat can sometimes resolve connectivity issues.
• Multiple Thermostats: If you have numerous thermostats and want to streamline your app, deleting unused ones keeps your app organized.

This guide provides a general overview. The specific steps might slightly vary depending on your app version and thermostat model. If you experience difficulties, refer to Honeywell's official support website or user manual for more detailed instructions. Remember to always back up any important settings before deleting a device.