how to delete arlo account

3 min read 27-01-2025

Meta Description: Deleting your Arlo account? This comprehensive guide walks you through the process step-by-step, ensuring you permanently remove your data and subscriptions. Learn how to cancel subscriptions, download your recordings, and finally delete your Arlo account completely. We'll cover troubleshooting tips and answer common questions. Protect your privacy and manage your online accounts effectively.

Understanding the Arlo Account Deletion Process

Before diving into the steps, it's crucial to understand what deleting your Arlo account entails. This action is permanent, and you'll lose access to all recordings, settings, and your Arlo camera network. Therefore, it's recommended to complete the following tasks before deleting your account:

1. Download Your Arlo Recordings

This is arguably the most important step. Arlo stores your video recordings (depending on your subscription plan). Make sure to download any recordings you want to keep. This can be done through the Arlo mobile app or website.

2. Cancel Your Arlo Subscription (If Applicable)

If you have a paid Arlo subscription (like Arlo Smart), remember to cancel it before deleting your account. This prevents further charges and ensures you don't lose access unexpectedly. You can usually do this through your Arlo account settings or by contacting Arlo customer support.

3. Remove Arlo from Your Smart Home Ecosystem

If you've integrated Arlo with other smart home platforms (like Google Home or Amazon Alexa), remove it. This prevents any lingering connections or potential security issues after deletion.

Step-by-Step Guide to Deleting Your Arlo Account

Now, let's move onto the actual account deletion process. Please note that the exact steps might vary slightly depending on the Arlo app version and website interface, but the overall process remains the same:

Step 1: Access Your Arlo Account Settings

Log in to your Arlo account on either the website (arlo.com) or the mobile app. Find the "Account Settings" or a similarly named section. The location might be in a menu or hidden within your profile information.

Step 2: Locate the "Delete Account" Option

Once in account settings, look for an option to delete your account or manage your profile. The phrasing might vary (e.g., "Delete Profile," "Close Account"). You may need to scroll through the settings menu. It's often at the bottom or in a less obvious section.

Step 3: Verify Your Decision

Arlo will likely ask you to confirm your decision to delete your account. This step is a safety measure to prevent accidental deletions. They might ask for your password again or send a verification email.

Step 4: Complete the Deletion Process

Follow any on-screen instructions to complete the process. This might involve clicking a confirmation button or entering a specific code. Be patient as it can take some time for the account deletion to fully complete.

Troubleshooting Common Issues

Sometimes, users face difficulties during the deletion process. Here are some common issues and their solutions:

Can't find the "Delete Account" option: Check Arlo's help center or contact their customer support. The option might be hidden or have a different name.
Error messages during deletion: Try again later, or contact Arlo support. Technical glitches can happen.
Account not deleted immediately: Account deletion can take some time. Allow ample time and check back later to confirm deletion.

Frequently Asked Questions (FAQs)

Is deleting my Arlo account reversible? No, deleting your Arlo account is a permanent action. You cannot recover your account or data afterward.
What happens to my Arlo devices after deleting my account? Your Arlo devices remain functional, but they will no longer be linked to your account. You can potentially set up a new Arlo account to manage them, if you have not factory reset them.
Will I receive a confirmation email after deleting my account? While not always guaranteed, you might receive a confirmation email from Arlo. However, confirming the account's removal through the app or website is more reliable.

By following these steps and paying attention to the FAQs, you can successfully delete your Arlo account and regain control over your data and online presence. Remember to download your recordings and cancel your subscription if applicable before proceeding with the account deletion.