how to connect to eero router

3 min read 16-01-2025

Connecting to your eero router is generally straightforward, but the exact method depends on whether you're setting it up for the first time or connecting a new device. This guide covers both scenarios, ensuring a seamless Wi-Fi experience.

Setting Up Your eero Network for the First Time

This section walks you through the initial setup process, connecting your eero to your modem and then connecting your devices. This typically involves the eero app.

Step 1: Physical Connections

Connect your eero gateway to your modem: Use the Ethernet cable provided to connect your eero gateway (the main router) to your modem. Make sure your modem is powered on and functioning correctly.
Power on your eero gateway: Plug the power adapter into your eero gateway and an electrical outlet. The eero's lights will indicate its status – consult the eero app or your eero's manual for specific light indicators.

Step 2: Using the eero App

Download the eero app: Download the eero app from the Apple App Store or Google Play Store.
Create an account or log in: If you don't already have an account, create one. Otherwise, log in to your existing eero account.
Follow the in-app instructions: The app will guide you through the setup process. This usually involves connecting your phone or tablet to your eero's Wi-Fi network (often named something like "eeroXXX"). The app will then help you configure your network name (SSID) and password.
Add additional eero units (if applicable): If you have multiple eero units to expand your network, the app will guide you on adding them to your mesh network. This often involves placing the additional units within range of the gateway or another eero node.

Step 3: Connecting Your Devices

Once your eero network is set up, connect your devices as you normally would:

Select the eero Wi-Fi network: Find your eero's network name (SSID) among the available Wi-Fi networks on your device.
Enter the Wi-Fi password: Use the password you set up during the eero setup process.
Connect: Your device should now be connected to your eero network.

Connecting a New Device to Your Existing eero Network

If your eero network is already set up, connecting new devices is simpler.

Step 1: Find Your eero Network

On your device (phone, laptop, tablet, etc.), locate your eero's Wi-Fi network name (SSID) in the list of available Wi-Fi networks.

Step 2: Enter the Password

Enter the Wi-Fi password you created during the initial eero setup. This is the same password you used for your other devices.

Step 3: Connect and Enjoy!

Your device should now be connected to your eero network and ready to access the internet. If you encounter issues, check your password or reboot your eero and your device.

Troubleshooting Common Connection Issues

eero lights are flashing erratically: This often indicates a problem with the connection to your modem or internet service. Check your modem, your internet connection, and refer to your eero app or manual for troubleshooting guidance.
Can't find the eero network: Ensure your device's Wi-Fi is turned on, and that your eero is powered on and functioning correctly. Try restarting both your eero and your device.
Incorrect password: Double-check the Wi-Fi password you entered. Case sensitivity matters!
Slow internet speed: This could be an issue with your internet service provider or interference with your Wi-Fi signal. Check your ISP or consider optimizing your eero network placement for better coverage.

FAQ: Frequently Asked Questions About Connecting to eero

Q: What if I forgot my eero Wi-Fi password?

A: You can usually find your eero network password in the eero app. If you can't access the app, you may need to reset your eero to factory settings, which will require you to set up your network again. Refer to your eero's manual for instructions on factory resetting.

Q: Why is my device not connecting to my eero network despite entering the correct password?

A: Restart both your eero and your device. Try temporarily disabling any VPN or firewall settings on your device. If the problem persists, check for interference from other devices or physical obstructions that might affect the Wi-Fi signal.

This comprehensive guide should help you connect to your eero router with ease. Remember to consult the official eero support documentation or app for the most up-to-date instructions and troubleshooting tips.