how to buy from surugaya

3 min read 18-01-2025

Surugaya is a treasure trove for anime, manga, games, and other Japanese pop culture merchandise. But navigating their Japanese-language website can be daunting for non-Japanese speakers. This guide will walk you through the entire process of buying from Surugaya, step-by-step, making your next import a breeze.

Getting Started: Preparing for Your Surugaya Shopping Spree

Before you dive into the world of Surugaya, here's what you need to do:

1. Learn Basic Japanese (Optional, but Helpful)

While Surugaya offers some English language support, knowing basic Japanese phrases like "price," "shipping," and "payment" can significantly improve your shopping experience. Even a few key words will help.

2. Create a Surugaya Account

Navigate to the Surugaya website: Find the official Surugaya website. You'll likely need to use a translation tool if you don't read Japanese.
Locate the registration page: Look for a button or link related to registration or account creation (会員登録 or similar).
Fill out the registration form: You'll need to provide basic information, including your email address, password, and potentially your address (for shipping). Use a translation tool if necessary.
Verify your account: Follow the instructions in the email confirmation to activate your account.

3. Familiarize Yourself with the Website Layout

Surugaya's website is primarily in Japanese. Utilize a browser translation tool like Google Translate to navigate the site. Even with translation, the layout might seem unfamiliar at first. Spend some time browsing to get comfortable.

Finding Your Treasures: Searching and Selecting Items

1. Using Surugaya's Search Function

Use keywords: Enter keywords in English or Japanese related to the item you're looking for (e.g., "Dragon Ball Z manga," "Pokemon card," "Final Fantasy VII game"). Combining English and Japanese keywords may yield better results.
Utilize filters: Once you've gotten search results, explore filters to narrow your options by condition, price, and other criteria. Look for icons representing the condition of the item. New items are usually clearly indicated.

2. Checking Item Details

Examine images carefully: Look at all provided photos for any damage or imperfections. Surugaya usually provides multiple images of the item.
Understand the item's condition: Pay close attention to the condition description. Use a translation tool to understand the nuances.
Note the price and shipping costs: Surugaya's prices often exclude shipping fees, which can vary based on your location and the weight of your order.

Placing Your Order: From Cart to Checkout

1. Adding Items to Your Cart

Once you've found the items you want, add them to your shopping cart. There should be a clear button or icon for this (カート or similar).

2. Reviewing Your Cart

Review your cart to confirm the items and quantities. Double-check prices and shipping costs.

3. Proceeding to Checkout

Select your shipping method: Choose your preferred shipping option. You will likely find options for EMS (Express Mail Service), which is faster but more expensive, or surface mail, which is slower and cheaper.
Enter your shipping address: This is crucial. Ensure your address is accurate and in the correct format. You might need to use a Romanization system for your address.
Choose your payment method: Surugaya may accept credit cards or other payment methods. Check for accepted payment options.
Confirm your order: Carefully review your order summary before confirming.

After Your Order: Tracking and Receiving Your Goods

1. Order Confirmation

After completing your order, you should receive an order confirmation email. This email might be in Japanese, so use a translation tool.

2. Tracking Your Package

Once your order is shipped, you'll receive a tracking number. Use this number to track your package's progress. You'll likely need to use a tracking website that supports Japanese postal services.

3. Receiving Your Items

Depending on your shipping method, your package should arrive within a few days to several weeks.

Tips for a Smooth Surugaya Experience

Use a translation tool: Google Translate or a similar service is your best friend.
Be patient: Navigating a Japanese website takes time and patience.
Understand Japanese sizes and grading: Item sizes and condition ratings might differ from what you're used to.
Communicate clearly: If you have questions, try contacting Surugaya's customer service. While their primary language is Japanese, a translation tool can help facilitate communication.

Buying from Surugaya can be a rewarding experience. With a bit of patience and this guide, you can successfully navigate their website and acquire those coveted anime, manga, and game collectibles! Remember to always double-check your order details before confirming your purchase. Happy shopping!