how to become a super of a building

3 min read 18-01-2025

Introduction: The Path to Becoming a Building Superintendent

Want to become a building superintendent? This comprehensive guide outlines the steps and qualifications needed to land this rewarding career. Building superintendents, also known as building managers or resident managers, are responsible for the smooth operation and maintenance of apartment buildings, condominiums, or other multi-unit dwellings. This role blends technical skills with strong people management abilities. Let's explore how you can become a successful building super.

I. Essential Skills and Qualifications for Building Superintendents

Becoming a successful building superintendent requires a blend of practical skills and soft skills. Let's break down the key areas:

A. Technical Skills: The Hands-on Expertise

Maintenance and Repair: Proficiency in basic plumbing, electrical work, carpentry, and HVAC systems is crucial. Experience with appliance repair is a significant plus. Many building superintendents handle minor repairs themselves, reducing costs for building owners.
Safety Knowledge: A deep understanding of building codes, safety regulations, and emergency procedures is paramount. This protects tenants and limits liability for the building.
Mechanical Aptitude: The ability to diagnose and troubleshoot mechanical issues is essential. This often involves understanding blueprints and schematics.
Janitorial Skills: Maintaining cleanliness and order in common areas is a core responsibility. This includes understanding cleaning protocols and scheduling.

B. Soft Skills: The People Management Aspect

Communication: Excellent communication is vital, whether dealing with tenants, contractors, or building owners. Clear and professional communication prevents misunderstandings.
Problem-Solving: Building superintendents face unexpected problems daily. Quick thinking and effective problem-solving skills are critical for efficient operations.
Organizational Skills: Managing maintenance schedules, tenant requests, and contractor appointments requires exceptional organizational skills. Time management is key.
Customer Service: Maintaining positive relationships with tenants is crucial. Building superintendents act as the primary point of contact for addressing tenant concerns.

II. Educational Pathways and Certifications

While formal education isn't always mandatory, it significantly enhances your chances. Consider these options:

A. Formal Education and Training

Trade Schools: Vocational schools offering courses in plumbing, electrical work, or HVAC can provide valuable technical skills. These skills directly translate into the superintendent role.
Community Colleges: Some community colleges offer certificate or associate's degree programs in facilities management or property management. These programs provide a broader understanding of building operations.

B. Certifications and Licenses

Certified Apartment Manager (CAM): Offered by the Institute of Real Estate Management (IREM), this certification demonstrates professionalism and expertise in property management.
Other Certifications: Various certifications in specific trades (e.g., HVAC, plumbing) can boost your credibility and marketability.

III. Gaining Experience: The Hands-On Approach

Practical experience is invaluable. Consider these paths to build your resume:

A. Entry-Level Positions

Maintenance Worker: Starting as a maintenance worker allows you to gain practical experience in various building systems. You'll learn the day-to-day realities of building upkeep.
Assistant Superintendent: This role offers direct exposure to the supervisory aspects of the job, allowing you to learn from an experienced superintendent.

B. Networking and Building Relationships

Professional Organizations: Joining organizations like IREM can provide networking opportunities and access to valuable resources.
Industry Contacts: Networking with property managers, contractors, and other professionals can lead to job opportunities.

IV. Securing Your First Superintendent Position

Once you've gained skills and experience, it's time to find a job.

A. Resume and Cover Letter

Craft a compelling resume and cover letter showcasing your skills and experience. Highlight your technical abilities and your people skills equally.

B. Job Search Strategies

Online Job Boards: Utilize online job boards like Indeed, LinkedIn, and specialized property management sites.
Networking: Reach out to your network for potential leads.
Direct Applications: Consider applying directly to building management companies or property owners.

V. Ongoing Professional Development for Superintendents

The role of a building superintendent is constantly evolving. Stay updated through:

Continuing Education: Regularly attend workshops and seminars to stay abreast of new technologies and best practices.
Industry Publications: Read industry publications and stay informed about changes in building codes and regulations.

Conclusion: A Rewarding Career Path

Becoming a building superintendent requires dedication and hard work. By mastering the necessary skills, gaining relevant experience, and staying committed to professional development, you can embark on a rewarding career managing and maintaining the vital spaces where people live and work. Remember, a strong work ethic, combined with a dedication to both the technical and interpersonal aspects of the job, is the key to success in this field.