how to authorize signature release ups

2 min read 19-01-2025

Getting your UPS package delivered smoothly sometimes requires authorizing a signature release. This allows someone else to receive your package even if it requires a signature. This guide outlines different methods for authorizing signature release with UPS, ensuring your package arrives safely.

Understanding UPS Signature Release

A UPS signature release authorizes someone other than the recipient listed on the package to accept delivery. This is useful in situations where you won't be home, or need a trusted individual to receive your package on your behalf. Understanding the options available is key to a successful delivery.

When You Might Need a Signature Release

You won't be home during delivery: Busy schedules or unexpected events can prevent you from being present. A signature release ensures your package won't be returned to the sender.
Delivering to a business: If you're shipping to a business, you might want to authorize a specific employee to receive the package. This streamlines delivery and avoids delays.
Trusted recipient: Giving a trusted neighbor or family member permission is a secure way to manage deliveries.

Methods for Authorizing UPS Signature Release

UPS offers several convenient ways to authorize signature release. Let's break down the most common methods:

1. Through the UPS My Choice® Program

This is arguably the most convenient and flexible method. UPS My Choice® is a free service that offers several delivery management tools, including signature release.

How it Works: Sign up for a free UPS My Choice® account. Once registered, you can manage your upcoming deliveries, including selecting a preferred delivery location or authorizing signature release for specific packages. You can even specify the person allowed to sign for the package.
Benefits: Provides complete control over your deliveries, and allows you to manage multiple packages.

2. Contacting UPS Customer Service

If you don't have a UPS My Choice® account, or need immediate assistance, contacting UPS customer service directly is an option.

How it Works: Call UPS customer service with your tracking number. Explain you need to authorize a signature release and provide the name and potentially address of the person authorized to receive the package. They might request additional verification information to ensure package security.
Note: This method might be slower than using UPS My Choice®.

3. Authorizing Release at the Time of Shipping

Before shipping, you might be able to authorize signature release directly during the shipping process. This depends on the method you’re using to ship the package (online, in person at a UPS store, etc).

How it Works: Look for options related to signature requirements when you create your shipping label. Depending on the system, you may find an option to indicate someone else can sign for the package. If you're shipping through UPS’s website, read through all available options.
Note: The availability of this option varies depending on the shipping method.

Important Considerations

Security: Choose a trustworthy individual to receive your package. UPS isn't liable for packages released under a signature release.
Verification: Be prepared to provide information to verify your identity when contacting UPS customer service.
Tracking: Regardless of the method you choose, keep track of your package using the tracking number.

Conclusion

Authorizing signature release for UPS packages offers flexibility and convenience for managing deliveries. By utilizing UPS My Choice®, contacting customer service, or authorizing at the time of shipping, you can ensure smooth delivery even when you can't be present. Remember to prioritize security and keep track of your package for a successful delivery.